1. Introduction
At Brokora, we are committed to safeguarding the personal data of our users, brokers, and partners. This Privacy Policy describes how we collect, process, and share your information when you use our real estate marketplace platform.
We believe transparency is key to a healthy real estate ecosystem. By using Brokora, you agree to the collection and use of information in accordance with this policy. We take your privacy seriously and implement robust technical and organizational measures to protect your information.
2. Information We Collect
- Full Name
- Email & Phone
- Location Preferences
- Rental Requirements
- Business Details
- Professional Bio
- Service Areas
- License Information
- Device ID & IP
- Browser Type
- Usage Analytics
- Error Reports
3. How We Use Information
Connecting Ecosystems
Facilitating introductions between property seekers and professional brokers to streamline the real estate journey.
Platform Improvement
Analyzing user behavior to enhance search algorithms, UI/UX, and overall service performance.
Service Notifications
Sending timely alerts regarding new property listings, inquiry status, and security updates.
Safety & Verification
Verifying user identities and broker licenses to prevent fraudulent activity and maintain a trusted network.
4. Sharing Information
"Brokora does not sell your personal data to third-party marketers."
We only share your information in the following circumstances:
- User Choice: When you choose to connect with a third-party partner or service provider.
- With Selected Brokers: When you express interest in a property, we share your contact details with the listing broker.
- Service Providers: We share data with vendors who assist with hosting, analytics, and communication tools.
- Affiliate Tracking: Necessary data shared with partners to track referrals and process commissions.
- Legal Requirements: If required by law, we may disclose information to protect our rights or comply with judicial proceedings.
We only share the minimum necessary information required to fulfill the requested service.
7. Your User Rights
Access
Request a full copy of the personal data we hold about you at any time.
Rectify
Update or correct inaccurate information through your profile settings.
Erasure
Request the permanent deletion of your account and associated personal data.
5. Cookies & Similar Technologies
We use cookies and similar technologies for:
- Website functionality and security
- Remembering user preferences
- Analytics and performance measurement
- Marketing and affiliate tracking
We also use third-party cookies. You can manage cookie settings in your browser at any time.
6. Data Security
We employ SSL encryption and industry-standard security protocols to protect your data from unauthorized access or disclosure.
8. Third-Party Services
Our platform integrates with Google Analytics, Stripe for payments, and Twilio for communications. Each has its own privacy policy.
9. Children's Privacy
Brokora is intended for use by adults. We do not knowingly collect personal data from children under the age of 18.
12. Third-Party Partners and Affiliate Services
We partner with providers for moving, home setup, furniture, internet, utilities, and home maintenance. These partners process your information according to their own privacy policies.
13. Affiliate Tracking Information
When you interact with affiliate links, we collect: referral source, click information, device/browser info, timestamp, and cookies. This data is used to measure performance, improve recommendations, and process commissions.
14. External Websites
Our platform contains links to third-party websites. We are not responsible for the privacy practices, content, security, or services of these external sites.
15. Affiliate Disclosure
Brokora may earn commissions via affiliate links for certain products or services recommended on our platform. This comes at no additional cost to you.
10. Policy Updates
We may update this policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.
11. Contact Us
Have questions about your data? Our dedicated privacy team is here to help you navigate your rights.